Frequently Asked Questions (FAQs)
Take a look at the frequently asked questions (FAQs) listed below. If your query is not addressed, kindly reach out to us, on our Contact page and we will respond to your inquiry as soon as possible.
Homebaker@Clover FAQs
What is the address for Homebaker@Clover’s headquarters/main office?
UG-45, Radia Commercial Bukit Jelutong, U 8, 40150 Shah Alam, Selangor, Malaysia
How can I share my feedback or comments regarding my recent experience at Homebaker@Clover?
We appreciate your providing us with valuable feedback, which will help us enhance our services and offer an outstanding experience to all our customers. Kindly go to our “Contact Us” section to share your feedback with us.
How can I order from the online delivery platforms?
You can simply go to our Order page and find our delivery partners on the page!
- BEEPIT
- FOODPANDA
- GRAB FOOD
- ODDLE/LALAMOVE
- SHOPEE FOOD
- NMOO MOO
In which areas Homebaker@Clover cover the delivery services?
For the moment, our delivery services are currently available in several states close to our outlets in Peninsular Malaysia which are Kuala Lumpur, Klang Valley, and Ipoh.
How do I apply for a position at Homebaker@Clover outlets?
We appreciate your interest in working at Homebaker At Clover. To apply for positions at our main outlets, you can fill in the form here. Our franchised locations are independent operators of their own businesses. The local bakery hires and trains its own employees and handles all matters regarding employment. Please contact the location where you would like to work for additional employment information.
How do I apply for a position at Homebaker@Clover's headquarters/main office?
Please visit our LinkedIn or Indeed to learn more about opportunities to work at Homebaker At Clover’s headquarters.
Do you offer catering for events or large orders?
Absolutely! We do offer catering for events or large orders for anyone who wants to party differently with cinnamon rolls! You can see our booking page and let us know your personal preferences.
Outlets FAQs
What are the operating hours for Homebaker@Clover outlets?
All our main outlets are open every day. Our normal opening hours are from 9 AM to 7 PM except for the Setia City Mall outlet (10 AM – 10 PM) which varies during holidays. The standard operating hours for Clover outlets in malls are based on the hours of the mall. Make sure you don’t miss out by checking the operation hours on our Outlets page!
How do I find the Homebaker@Clover closest to me?
To find your nearest Homebaker At Clover outlet, please look into the location on our Outlets page.
Do you have WIFI for customers who dine-in?
Yes we do! All our outlets have WIFI for everyone to enjoy while dining. You can find the WIFI password either around the outlets or kindly ask our staffs to provide them for you.
Foods FAQs
Does Homebaker@Clover has HALAL certificate?
We understand your concerns. All the baking ingredients we use DO NOT CONTAIN pork lard and alcohol. Due to our fast expansion of the outlets, it will take time for us to receive the certificate.
However, we are a Muslim-owned company and the founders are Muslims. We have already applied strict measures in terms of ingredients since the start of our business in order to serve our customers equally.
What is a cinnamon roll?
A cinnamon roll is a sweet pastry made with yeast dough that is rolled out, spread with cinnamon and sugar, rolled up, and sliced into individual portions before being baked. The rolls are typically topped with sweet icing or glaze. Only at Homebaker At Clover, you will get more than 20 flavours in store.
In Malay, a cinnamon roll is called “bun kayu manis“. It is a pastry that is made with a dough that is rolled out and filled with a mixture of cinnamon and sugar. The dough is then rolled up and sliced into individual portions before being baked. The finished rolls are typically topped with a sweet glaze or icing.
Are your cinnamon rolls made fresh daily?
How long can I keep the cinnamon rolls?
- Room temperature (3 to 5 days) in an airtight container
- Fridge/chiller (up to 7 days)
- Freezer (1 month)
The best way is to keep it in the freezer to maintain its texture. View the instruction video on our Youtube channel!
How to heat up the cinnamon rolls?
To eat it warm, it needs 10 to 30 seconds in the microwave. You can direct reheat it with the box.
View the instruction video on our Youtube channel!
Why are the cinnamon rolls turn dry or hard?
- It has been possibly been exposed to the air.
- Not kept in an airtight container.
- It is possible for the cinnamon rolls to turn dry when stored in the chiller.
View the instruction video on how to store it on our Youtube channel!
How many cinnamon rolls come in a box or order?
The amount of cinnamon rolls per box depends on the size of the cinnamon rolls you ordered.
Regular cinnamon rolls: 4, 8, or 16 pieces per box
Mini cinnamon rolls: 9, 18, or 36 pieces per box
Do you offer any other flavors besides traditional cinnamon rolls?
For those who haven’t stopped by our outlets, we offer more than 20 toppings or flavours of cinnamon rolls for everyone to enjoy!
Do you offer gluten-free, vegan, or allergy-friendly options for cinnamon rolls?
For our cinnamon rolls, we only offer the plant-based option for now. However, the toppings still contain dairy products. We are currently looking into making all our products vegan so everyone can enjoy them.
Can I custom order the type/flavour of the cinnamon rolls for events?
Yes, it is possible to customize the cinnamon roll’s flavour and/or design. You can contact us on our booking page and let us know your personal preferences.
Do you have any seasonal or special flavors?
We have several special flavours available at the store. Our top-selling and local flavour is the Pandan Gula Melaka cinnamon rolls. We do make seasonal flavours from time to time, especially during festive seasons. Make sure you check on our stores for the upcoming festive season and holidays!
Do you offer any other pastries or baked goods besides cinnamon rolls?
Besides our famouse cinnamon rolls, we do offer varieties of other pastries as well. For the same likings, we serve Swedish Knots (Traditional Swedish knots), Bapka (A slice of traditional Polish, braided bread filled with swirls of chocolate.), and Cardamom Bullar (Classic Swedish bun with a sprinkle of Swedish pearl sugar on top.)
For savory, we serve a variety of bagels and pies. Check out our Menu page to see more.
